{"id":13,"date":"2026-04-20T09:41:55","date_gmt":"2026-04-20T09:41:55","guid":{"rendered":"https:\/\/13.204.46.141\/?page_id=13"},"modified":"2026-04-20T09:41:55","modified_gmt":"2026-04-20T09:41:55","slug":"refund-policy","status":"publish","type":"page","link":"http:\/\/13.204.46.141\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"
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Home<\/a> \u203a Refund Policy<\/span><\/div>\n

Legal<\/span><\/p>\n

Refund Policy<\/h1>\n

Last updated: January 1, 2025. Our refund policy is designed to be simple, fair, and transparent \u2014 just like our pricing.<\/p>\n<\/p><\/div>\n<\/div>\n

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Security Deposit<\/h3>\n

100% refundable within 7 working days of device collection<\/p>\n<\/div>\n

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No Hidden Fees<\/h3>\n

Zero cancellation charges, zero exit penalties, ever<\/p>\n<\/div>\n

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Easy Process<\/h3>\n

Cancel anytime through the SmartAqua App in seconds<\/p>\n<\/div>\n

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Fast Refunds<\/h3>\n

Refunds processed within 7 working days to original payment method<\/p>\n<\/div><\/div>\n

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Table of Contents<\/h3>\n
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  1. Security Deposit Refund<\/a><\/li>\n
  2. Subscription Fee Refund<\/a><\/li>\n
  3. Cancellation Process<\/a><\/li>\n
  4. Device Return Conditions<\/a><\/li>\n
  5. Deductions from Deposit<\/a><\/li>\n
  6. Refund Timeline<\/a><\/li>\n
  7. Refund Method<\/a><\/li>\n
  8. Disputes & Escalation<\/a><\/li>\n
  9. Special Circumstances<\/a><\/li>\n
  10. Contact for Refunds<\/a><\/li>\n<\/ol><\/div>\n
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    At SmartAqua, we believe in complete transparency in all financial transactions. This Refund Policy explains how we handle refunds for Security Deposits and Subscription Fees. Our goal is to make the process as simple and hassle-free as possible.<\/p>\n